Returns & Exchanges

We want you to be completely satisfied with your Brakeburn purchase, which is why we offer a straightforward 28-day return policy for all unworn items in their original packaging. Whether the fit isn't quite right or you've changed your mind, our goal is to make the process as seamless as possible.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all tags remain attached and the garment is in its original condition.

3

Label and Post

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.

4

Receive Your Refund

Once our warehouse team receives and inspects your return, we will process your refund back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing