Frequently Asked Questions

Everything you need to know about shopping with Brakeburn.

How long does shipping take?

Standard delivery typically takes 3-5 working days, while express shipping options are available for delivery within 1-2 working days.

What is your return policy?

We offer a 28-day return period from the date of receipt. Items must be in their original condition with all tags attached to be eligible for a full refund.

How do I find my size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results against our chart for the perfect fit.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as PayPal and Klarna for flexible payments.

Can I track my order?

Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking link to follow your parcel's journey.

Are your materials sustainably sourced?

At Brakeburn, we are committed to quality and durability. We increasingly use organic cotton and recycled materials to reduce our environmental footprint.